Cheltenham and the Cotswolds
Bespoke Estate Agency

Reassuringly Attentive.
Refreshingly Hands-on.

Hi, I’m Maddie.
I founded LA Agency with a clear purpose –

To bring a distinctly personal touch to the Cheltenham and The Cotswolds property market with service that exceeds all expectations.

On the face of it, I seem like
every other estate agent

But once we’ve had a chat – and you’ve spoken to my other clients – you’ll see there’s something very special about the way I work.

“LA Agency is a different animal altogether! Maddie thinks outside the box to make sales happen… If only all estate agents had her high level of personal dedication and passion.”

BOOK YOUR CONSULTATION

What makes
LA Agency Different?

A/

My undivided attention
from start to finish.

I handle viewings, negotiations, updates… everything. You get whatever you need from me, whenever you need it.

B/

Relationships
come first.

By treating everyone in the process with respect and integrity, I conclude your transaction efficiently and without ruffling feathers.

C/

Honest advice, delivered
with tact and compassion.

I’m here to help you sell or buy your home, and believe you can only do this with correct information and guidance.

D/

Modern and proactive
property marketing.

In addition to regular marketing tools, I promote your home using my vibrant social media strategy, perfect for attracting a new audience.

E/

Extensively connected within
Cheltenham and beyond.

From surveyors to property staging, I connect you with trusted professionals who share my expectations for quality service.

F/

An experienced partner
who’s seen it all.

Industry peaks and troughs don’t faze me – I’ll hold your hand when things get shaky, and we’ll raise a glass together when it all goes through.

The support you need, whenever you need it

Because I work with a select number of clients at one time, you’ll get a concierge-grade service. Your buyers have requested a fourth viewing? I’ll handle it. Your chain’s getting a little bumpy? I’ll advocate for you. Your buyer’s survey has raised unexpected questions? I’ll be there to discuss solutions and keep the sale on track. Simply put, I’m here for you.

Discuss your property plans

check us out on instagram

@laagency2023

See what new homes are for offer and take a delve into more of my day to day life

“Can you show us some examples of how LA Agency photographs homes?”Absolutely. I love showing off the many wonderful photographs we have to share with new clients.Because presentation isn’t a step in our process…
it is the process.Every home we market is photographed with intention. Story telling, imagination and curated beautiful photography,  designed so buyers don’t just see a house… they feel it.#LAAgency #CheltenhamHomes #LuxuryProperty #PrimeProperty #EstateAgentLife
“Customer service isn’t a department. It’s the entire experience.”Feedback like this is exactly why I do what I do 🤍Being described as “redefining how a vendors agent could be”, in an industry that can feel transactional, is something I’m genuinely proud of. Buying a home should feel personal, transparent and supported, not pressured.Thank you to my wonderful buyer for trusting me with such an important move. Not forgetting the incredible client who recommended me in the first place, and to my late client for entrusting me. What a journey.#PrimeProperty #ClientExperience #cotswoldproperty #CheltenhamProperty #LAAagency2023
I’ve always been proud of the work and of the incredible  instructions I was trusted with from the very beginning.The original branding & website did its job. It brought brilliant clients and meaningful opportunities and, it was a successful 18 months.Nothing about the standard or personal approach was missing.What did change was the alignment. Since refining the brand, the fit feels stronger, the conversations easier, with added new connections and opportunities to explore.Not because anything changed but because it became clearer.Built on the same fundamentals, just better aligned.#cotswoldsproperty#cheltenhamproperty #womeninproperty #femaleestateagent  #cotswoldsbusiness
I’ve never believed in just “showing houses”.I get to know what buyers are looking for, answer questions, and offer honest advice so they feel confident throughout the process.That’s why I often hear:“We really want to buy through you”
or
“Can we get your advice on this? We value your thoughts.”When buyers feel looked after, everything moves more smoothly. For me, it’s always been about the trust, guidance, and relationships, not just a sale.☎️ 01242 500404
🖥️ maddie@laagency.co.uk
🔗 www.laagency.co.uk
📱@laagency2023
A chance meeting at The Royal Opera House ✨Once @doctor_mum_designer and I realised we both lived in Cheltenham, an innocent question (where do you live, ofc? 🤭), a terrible habit of mine, and suddenly I was naming my favourite house on her road from memory.I sold it many years ago for the previous owners, but some homes never really leave you. That entrance, that bow window, that wisteria…This weekend, that moment came full circle: cooking in Alice’s beautiful kitchen, learning Italian dishes with the fabulous winner 🏆 of @britishbakeoff @giuseppecooks 🍝, surrounded by warmth, generosity, and the most magnificent group of women, all overlooking her glorious Christmas tree 🎄Feeling very grateful for the strange, wonderful ways life connects us.Thank you for a truly amazing day ✨ Certain places stay with us, until one day, we’re welcomed back inside. ✨
This is the face I make when someone says,“Can you sell our home?”“Who, me?”It’s almost the end of the year. Christmas chaos. One rare night out. Still absolutely honoured. ✨🎄Between work, family and everything December throws at us, moments like this hit differently. The trust never stops meaning something.Thank you to every client who trusted me this year, I’m incredibly proud of what has been achieved. A special mention to all the insta love too ❤️ It’s hugely appreciated 🫶🏼Here’s to more success stories in 2026!If you’re thinking of selling, buying or simply just looking for some advice for the New Year, my DM’s are always open 🤍☺️☎️ 01242 500404
🖥️ maddie@laagency.co.uk
🔗 www.laagency.co.uk
📱@laagency2023
November has been one for the books, here are a few highlights 🥂4 exchanges ✔️ a personal record ✨
2 completions ✔️
2 offers ✔️
All achieved while navigating the noise and uncertainty of an upcoming Budget.In a few months full of curveballs and predictions, staying focused has been the real win. Control the controllables, trust your process, and keep showing up, even when the landscape is shifting.Proud of the momentum, grateful for the clients, and ready for whatever December brings.#propertysales #ukproperty #offmarketdeals #novemberwins #mindsetmatters
🌟 Still loving every moment, every day, even after all these years 🌟There’s a rhythm to being instructed on a home to sell…That first call to book a viewing.
The follow-up afterwards, sometimes amazing news, sometimes having to manage expectations.The reassuring chat with a nervous buyer about their survey.
Offering to pop back to the house to check something because the buyers live miles away.Turning up early.
Heating on.
Cushions straightened, lights just right, prepping for someone to imagine their future.And then comes that call…
“We’ve done it.”
Followed by the message that never gets old:“Thank you so much for all you’ve done.”I started in property in 2001, and I’ll never forget being told:“These ladies work hard, and you need to prove yourself.” Catherine Anderson ~ still the best advice of my 20’s!I came into this industry full of passion and over the years, every colleague, every team, every client, every home, every moment has only deepened it. I hope that shines through in everything I do. 🏡✨Here’s to the early starts, the late calls, the nerves, the excitement… and the joy of helping people move forward. 💛#EstateAgent #PropertyLife #Since2001 #GoingTheExtraMile #HomeSellingJourney
What if you could have it all… on one level?A private entrance, garden, and garage…plus a short stroll to Montpellier’s cafes and boutiques.That’s Heysham House, Park Place 🏡✨See www.laagency.co.uk for further details#HeyshamHouse #CheltenhamProperty #DreamHome #Sellingcheltenham #sellingcotswolds
🏡 From A Viewing to A Final Sale 🏡Sometimes, the right person walks into your life at just the right moment. For this family, it all started when they came to view a property… and saw Maddie in action. 💫That very first meeting left such an impression that when it came time to sell their long-loved family home, they didn’t even consider anyone else.With Maddie’s personal yet professional touch, her experience, enthusiasm, and unwavering care for every detail, what could have been a stressful, emotional rollercoaster turned into a smooth and memorable journey. 🌟“We couldn’t and wouldn’t have done it without you, Maddie!” 💛Stories like these remind us why we do what we do,  it’s never just about selling a home, but about helping families start their next chapter with confidence and peace of mind.#ClientJourney #HomeSweetHome #SuccessStory #HappyClients #PropertyWithHeart #EstateAgentExcellence
Since launching on Monday, I’ve been overwhelmed with gratitude. ✨This branding has been a dream in the making, shaped with care, intention, and a vision for offering something truly different. To now see it come to life exactly as I hoped, feels extraordinary.Thank you for every message, every kind word, and every bit of encouragement. Your support means more than I can express, and it inspires me as we step into this exciting new chapter.Here’s to a future built on trust, integrity, and beautiful beginnings. 🤍#BespokeEstateAgency #ANewChapter #Gratitude #ElegantLiving #PropertyWithPurpose

• Contact

Whether you have questions about one of my properties, would like an appraisal or are interested in learning more about how I work, please get in touch.

In-Person

I don’t have the unnecessary expense of a high-street office, but would be delighted to meet you at your home or over a pot of coffee in a mutually suitable location.

Online

Connect with me on LinkedIn or follow me on Instagram to see my latest property insights and success stories.